Watson's Of Louisville | Spa and Hot Tubs, Furniture Pool Supplies and More

Justin Adair

Prices are inflated. Do not buy chems unless a sale early pool season. Watch actual pool prices and sales. They arent the cheapest and dont listen to their sales pitch of being the best pools and best installers, etc. They are a brand like any other with pros and cons and cheaper competition. Even those pre season chemical prices are high compared to some competition. Be creative because ph+ is literally baking soda. But ph+ slapped on it so they charge an arm and leg. 15lb bag at sams club for less than $10. Alkalinity plus is just soda ash. Cheaper online. The mineral pools are known to cause hard metal reaction in blong hair (turns hair green). They don't tell you that when they sell you on the "less chlorine" sales pitch. Also with a specialized chlorination system, you are kinda stuck buying the chlorine cartridges from them. They aren't cheap. The pool has flaws and go full resin or not at all. Partial resin is just a sales gimmick and lifetime warranty is barely covered on any parts. Those are plastic parts, not resin. SMH. Caps have design flaw and crack though manufacturer won't change it. Watsons management did take care of me and replace these caps for free after only two seasons though they were technically one yr warranty. Again, sales pitch said it was covered under the lifetime resin bit. Good and bad, installer from Watsons used way too much silicon caulk and restricted water flow in connections causing pressure issues my first year and I used twice as much here chlorine as anticipated or told. They did little to rectify that issue. I took it all apart and redid the plumbing with pipe dope and no silicon. They did give me a silicon pressure band replacement for free that goes in bottom of cartridge housing and a larger diameter jet head to use. Hoses burst in the first season, likley cause of pressure issues from the silicone, and they did replace them for free once i asked. They did try and help resolve the issues but that was parts department. Sales guys know very little about the hardware and product itself. But there are some very nice and honest parts people.

sandra davidson

We were looking for a small liquor cabinet/ wine rack. They did not have one that worked for us, but since we had been shopping for a reclining, zero gravity love seat we decided to ask our salesman Todd Brown if they had any in stock. They had one with all the features we had been looking for. The service was great. I called the next day after checking our space, and purchased it.

Wayne Gensimore

Have been a customer of Watson’s for 25 years! We bought our pool there and installed it ourselves! They have been amazing to deal with, best prices in town. Their selection of pool chemicals, accessories and parts is never ending and priced very reasonable! Their sales staff is always friendly and very helpful even at their busiest times.

Gemini McCrady

Watson's of Louisville is a great company to work with when looking for your pool. They'll answer your questions or concerns in a timely manner. Whether you text, email or call, you'll have friendly service. My coworker referred me with great reviews. Now I'm a Watson's customer.

Candice Hester

Sadly, I went during pool school, I knew they would be busy, as expected, but was disappointed in the lack in customer service as we entered the store. The lack of available carts for large heavy supplies. There was one gentleman that was helpful obtaining a cart once one was available. Had to load 4 bags of sand and 2 cases of liquid chlorine without staff assistance. Not the experience I expected.