Used to be the best place to pick up supplies. I've had my pool 19 yrs. The past few years customer experience has been awful. I've been sold an incorrect skimmer vacs, baskets, filters, and now having issues with hoses. The biggest concern is that there is never any attempt to problem solve or find a solution. It's always a bad attitude & basically you're out of luck. I was considering a new pool and I won't be shopping at Watson's this time. Leslie's gave me great customer service today!
100%
Sarah Hartman
Great place for any pool needs! The staff are very friendly and quick to help out. I came in with a list of the things I needed and a dedicated employee showed me where everything was and helped bring it out to my car. They are stocked with all essentials for maintaining your pool.
20%
Bellarmine Parent
Absolutely terrible experience! The salespeople will literally lie to you to make a sale. We were talked into selecting a different hot tub because it was "in stock" / ready for delievery. Since we didn't want to wait months for delivery, we took the bait. Long story short, it took almost five months to get our hot tub. We were told it was on a train, in the back of a semi truck, lost in a warehouse.... It was a different, yet seemingly rehearsed, story every day! Our advice.....BUY A HOT TUB ANYWHERE ELSE!
20%
jnthoyt
Worst customer service EVER today may 19 2025. I wouldn’t give 1 star if I didn’t have too to do this review. Poor availability and options. The young man behind the counter should not hold a client facing position.
20%
Cody Thierauf
This place is a joke. My parents ordered a very nice pool setup back in April. It was supposed to be installed mid May. They pushed back to the end of May. Then June. After numerous calls with different people management we keep getting the run around and more excuses. Here we are now in July and no pool nor communication from them.
