COVID-19 Updates
Pool School is on!
Pool School — the biggest chemical and accessory sale in the nation, with the lowest prices in the USA, guaranteed — will be back for its 34th year.
We’ll host it exclusively on Watsons.com this year, so you can shop from your home.
This will be 5 days only from April 20-24.
RSVP now to be entered to win more than $50,000 in giveaways.
Watsons.com Remains Open During COVID-19
We have made the decision to proactively close all of our large format retail stores until further notice in the interest of public health. As we have done for over 50 years, we will continue to work tirelessly to serve you and your family during this time.
Watsons.com remains open for business and is shipping orders daily.
We will continue to monitor state and national news and will provide relevant updates below.
A message from our CEO
In these trying times for our country and the world, the health and safety of our Watson’s family is our No. 1 concern. That includes our employees, their families and our customers.
Recent decisions by governments in several states in which we operate, have led to our decision to temporarily shut down all large format stores in all markets.
We will keep our small-format chemical and accessories stores open, as part of our mission to help customers keep their pool and spa water clean, safe and healthy. Government regulation allows for us to operate these stores as deemed necessary.
Chemicals, accessories and supplies that families need are available now on Watsons.com for shipping to your home. Local delivery or pickup is also available in select markets. See Watsons.com for specific hours and options at your local store.
Please remember during these most difficult times that American strength, resolve and compassion have always, and will always, get us through.
Stay positive, stay healthy & pray for all of those in need throughout the world.
Erik Mueller
Retail & accessory stores
Select Watson's locations remain open. This is part of our effort to make sure that your family has the supplies you need to maintain healthy and safe water for your pool or spa.
In the Cincinnati, St. Louis Dayton and Michigan areas, these stores will be open from 10 a.m. to 6 p.m. daily (and 12 p.m. to 5 p.m. Sundays).
- Evendale Pool Store (at the back entrance of our Flagship Evendale location)
- Colerain, OH
- Eastgate, OH
- Hamilton, OH
- Harrison, OH
- Western Hills, OH
- Dayton, OH
- Grand Rapids, OH
- St. Louis, MO
Free shipping now available
Our team continues to ship products daily and will deliver to your door — no contact necessary. We will temporarily offer free shipping on any orders at $49 or more, so you can continue to create a space where your family builds life’s best moments. Some restrictions may apply.
Free pick-up now available at select locations
While some of our Watson's locations are temporarily closed we have a variety of ways to still serve you. As more and more items become available for purchase online, we’re launching free pick-up for online orders in. This service will be available for customers within a select radius of our Cincinnati, OH location. We aim to expand this offering to other stores as soon as possible. Additionally, a number of Watson's locations are offering assistance with credit card orders placed over the phone and are providing free curbside pick-up. This applies to Chemical & Accessory orders only. Please find your store below and contact them for more information.
- Louisville - 3401 Ruckriegel Pkwy, Louisville, KY 40299
- Dayton - 2590 E Whipp Rd, Dayton, OH 4544
- Grand Rapids - 3640 29th St SE, Kentwood, MI 49512
- St. Louis - 2620 Muegge Rd, St Charles, MO 63303
More coming to Watsons.com
We’re working hard to add more products to Watsons.com daily and to make more products available for an easy purchase online — still at the lowest price in the USA, guaranteed. Coming soon, look for new features like a live chat with our team or the opportunity to schedule a free virtual design consultation, right from the comfort of your own home.
What if I previously placed an in-store order and was waiting for delivery?
Unfortunately, to comply with the governor’s orders, we must temporarily suspend all deliveries on in-store orders until at least April 7. Once the order is lifted, and we can resume normal business operations, our team will follow-up with you to reschedule. We will work hard to deliver all products as quickly as possible at that time. We greatly appreciate your patience,
CDC addresses pool & spa safety
There is no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs, according to the the Centers for Disease Control and Prevention posted on its site. The CDC noted that it’s critical to maintain proper operation and disinfection of your pool to remove or inactivate any virus.
Questions?
If you have any questions — whether it’s a product you’re interested in, a question about an existing order or a service-related question — please contact us.
Fill out the Contact Us form or call our flagship showroom: (513) 326-1100.