Watson's Of Grand Rapids | Spa and Hot Tubs, Furniture, Above Ground Pools and Supplies

Lance Young

I had a wonderful experience today at Watson’s! Ronda reached out to me from an internet inquiry that I made a few weeks ago right away she reached out to me. When I reached back out to her today, she texted me back intimately and said that she was in the store and was beyond amazing to work with! She was patient, kind, fun and very knowledgeable! She did not try to upsell me. She helped me figure out exactly what my family needed and found me an amazing price on it! We are 45 minutes away from the store and that will be the first and only place I go from now on! Thanks for taking such good care of me Ronda and team!

Jeremy Hanson

Our sales person, Cheryl was very well informed and helpful. She was also respectful of our budget and helped us find the perfect hot tub for us and our situation. She was not pushy and listened to what we were looking for. If we had a question she couldn't answer, she took the time to go do some research and would find the answer. We are very excited to get our new spa delivered and can't wait to start using it.

Micheal Alspaugh

We dealt with Cheryl, she was very knowledgeable and helpful. If she didn't know the answer she would find out for you. We texted her with any questions that we had. We also on another purchase dealt with Sara. She was also helpful in the same way. They both took their time with us and didn't try to rush us into a sale. I would definitely recommend Watson's of Kentwood for your pool, patio umbrellas and furniture needs.

Teresa Pabon

We had a great experience here! Our salesman, Bryant, was very knowledgeable about the product and we did not feel any pressure to purchase. He was very personable and made the transaction super easy. Thank you Watson's!!

Tessa Muir

Bought a Hotsprings hot tub from Watson’s and could not be happier with the exceptional experience. Ronda was my sales person, and she was incredibly knowledgeable about all the features and comparisons among brands and models. She listened to exactly what I was looking for and showed me options in different price points. I went home with no pressure to buy or return. Ended up coming back the next day and going with an option that was significantly below MSRP on a great sale, and it came with everything I need. Very very pleasant buying experience.