Website Errors

Watson’s makes every effort to have the latest, most helpful information available online. That includes the availability, the exact color(s) or features, warranty information, the current pricing of all products and shipping/lead times.

However, due to the high volume of inventory, it is possible there are delays in updated information online or variances within collections and/or pricing. Prices and availability are subject to change without notice and any errors in pricing are changed as discovered. We do not honor errors on Watsons.com. Please notify us if you find an error or if you have a question and we’ll do our best to correct or address it.

If you are not fully satisfied with any purchase made on Watsons.com, you may return it in accordance with our return policy.

Please note: All Watson’s locations carry a diverse selection of products from a variety of manufacturers. Not all products are available at all Watson’s stores.

If you have questions about a specific product, or if you want to confirm whether a product you see online is available at your local store, we’d love to help. Please reach out to us via email, phone, web chat or a Contact Us form.

Coupons & Discounts

Periodic promotions may be available for additional savings on your Watsons.com or Watson's in-store order. These include Watson's newsletter and text alert subscriber offers. Some exclusions may apply. The following brands are excluded from any coupon promotions unless otherwise stated: Aqua Smarte, King Technology, Swimway, Haviland, Leisure Time, Frog, Ultima, Natural Chemistry and Big Joe. Discounts cannot be applied to previous orders and coupons have no cash value. 1 coupon is valid per household. Coupons noted as only available for use on Watsons.com may not be used in store and will be specified in promotional details. Please Contact Us with any questions.

During Watson's annual Pool School event that takes place every April, coupons and additional discounts (above Pool School promotional pricing) are not accepted. This event features our lowest prices of the year, with additional incentives from our vendor partners. Due to the nature of the events discounts, we are unable to accept coupons of any kind.

Pricing Per Month

Final price, monthly payment and other terms are available only on approved credit and are subject to negotiation between you and your salesperson. Offer applies to in-store purchases only. Offers are subject to change or termination at any time. See our financing page for details.

SMS/MMS Mobile Messaging Marketing Program

We respect your privacy. We will only use information you provide through the program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in our sole discretion, we believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the program for an ulterior purpose, we may refuse you access to the program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 permits Users of the program that are California residents to request certain information regarding our disclosure of the information you provide through the program to third parties for their direct marketing purposes. To make such a request, please contact us at the following address:

• Watson’s
• 2721 E. Sharon Road
• Cincinnati, OH 45241
• marketing@watsons.com

This Privacy Policy is strictly limited to the program and has no effect on any other privacy policy.

For more information or assistance with questions regarding any of the above, please Contact Us today.