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Watson's of Cincinnati
2721 E Sharon Rd
Cincinnati, Ohio 45241

Store Information
In-Store Pickup Available:
Yes
Pool & Spa Accessory Stores:
No
Superstores:
Yes
Use warehouse for pick-up:
Yes
Hours:
Monday 10:00 am - 8:00 pm
Tuesday 10:00 am - 8:00 pm
Wednesday 10:00 am - 8:00 pm
Thursday 10:00 am - 8:00 pm
Friday 10:00 am - 8:00 pm
Saturday 10:00 am - 6:00 pm
Sunday 12:00 pm - 6:00 pm

SERVICE CENTER INFORMATION

Superstore

Watson's Of Cincinnati | Spa and Hot Tubs, Furniture, Pool Supplies and More


Nested in the heart of Cincinnati, Watson's of Cincinnati is dedicated to delivering superior-quality products that elevate your leisure time.


Hot Tubs and Swim Spas

Experience the pinnacle of luxury with our top-of-the-line hot tubs, combining comfort, efficiency, and style. Transform your backyard into a haven of relaxation. Shop Hot Tubs and Swim Spas in Cincinnati


Diverse Range of Furniture

Add charm to your indoor and outdoor spaces with our versatile furniture offerings. Unleash your interior decorator with our diverse styles, durable materials, and comfort-centered designs. Shop Outdoor Patio Furniture in Cincinnati

Convenient Above-Ground Pools

Our above-ground pools, available in various sizes, are the perfect summer accessory. Easy to install and maintain, they accommodate backyards of all dimensions. Shop Above-Ground Pools


Extensive Selection of Pool & Spa Accessories

Enhance your swimming experience with our comprehensive pool accessories. From indispensable cleaning tools and pool covers to engaging pool toys, we have it all. Shop Pool & Spa Accessories


Eclectic Mix of Rec Room Items

Bring fun and games to your home with our rec room items. Whether you're into pool tables, dart boards, or gaming consoles, we've got something to keep the entertainment alive. Shop Rec Room


Unwavering Commitment to Quality

At Watson's of Cincinnati, we are steadfast in our commitment to quality and customer satisfaction, striving to be your one-stop-shop for all recreation and relaxation needs.


Experience Leisure and Comfort at Watson's of Cincinnati

Don't wait! Step into Watson's of Cincinnati today and discover the best in leisure and comfort. We look forward to welcoming you!

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Reviews
  1. Jana Vaught

    So far I am very happy with my experience here! I just bought a new hot tub for my new home, and I paid barely a thousand dollars more than the one I bought over 25 years ago! Keith was a pleasure to work with, and he gave me a card for a man who can do the necessary electrical work. I am beyond eager to get this baby in place!

  2. Jennifer Webb

    UPDATE and great recovery of a customer. I got a call back from Chris and went over and beyond my expectation in speaking with me and my concerns over this review I wrote below. I just wished I would have spoke with him to start off but I believe he will coach his team and they will do better. I changed my rating because of the call! Thank you! 0 stars…. I spoke with one manager and then spoke with another manager Mark. I paid for delivery and put together 2 chairs. To come and find out the chairs are already put together and all they had to do is pull them out of the box. I told Mark that it was misleading And that I have a truck, and I would’ve been more than happy to pick them up instead of having to pay the fee I would like to have my money back. He told me that they assembled them at their warehouse, which is a lie and a great comeback because the delivery guy told me that they were already preassembled and so did the first manager that I talked too. Watson’s has never been about the customer only about their pocket. Too bad that they’re the only company that has good stuff for patios because I would take my business elsewhere. I am also a great customer that has spent over $15,000 in patio furniture with you guys.

  3. Sherri Kist

    My husband and I walked in to the store about an hour before they closed. We were approached by Keith. He was very knowledgeable and was able to answer numerous questions I had. He was able to provide suggestions as to what we were looking for and what would work for us. He was friendly and never rushed us. We did end up buying a jacuzzi and got a top end jacuzzi for a great price. I would definitely shop there again and work with Keith . He was great.

  4. Chris Ingram

    Our experience with Watsons and our Hot Tub has been very "strained". Our initial dealing with them was great. Salesman was great to work with and delivery was a great experience as well. The issue started with the Service Department. I called for a appointment due to an issue with the Hot Tub. I was told I was under warranty 100% and then they billed me 175. I called them back stating I was told I had 100% warranty to which I was told they see where I was told that and someone would call me back. I was never called back and then charged the 175 on my card without explanation for the first time out. Second time I called I was told I had no warranty and I would be billed for everything. My warranty clearly stated otherwise. I was told to provide that documentation via email and someone would call me back. Nobody called back. I called back a week later to be told I still did not have a warranty. I explained I did and they said Oh, it has not been updated in our system yet (A week after being shown I do have a warranty). I was again told someone would call me back and again I did not receive a call. They did come out and determined that the main control board was bad and he needed to go see if they had any in stock. I would be notified. I was never notified. I ended up calling back after 2 weeks of nothing. I was then told, it would be about a month before I would have my part. Service finally came back out to replace the main board. Installed it and said all was great. My wife and I went to use the hot tub and found that not all the jets were working after the repair. I called in to report this I was told I would need to wait another 2-3 weeks for service to come back out. I explained this particular repair has been going on since March and and its now approaching the end of May. Again, Service said, "we will let the coordinator know and someone will let you know". Again, no call backs. We will be down from March to June. All because the Service department cannot seem to get anything done. Let alone follow through on what they tell people. I would recommend the salesmen but I would fire the crew inside taking care of scheduling and customer service.

  5. J F / Cincinnati

    Slight mix up on what we were given at the warehouse. Wrong model and item was damaged upon opening. Returned later to the store and it was quickly resolved, and a more favorable pricing was given on the corrected item. Tony H assisted us, and we couldn’t be happier. All caused by an incorrect item number and price on the display tag. Watson’s is so easy to work with, and they have excellent customer service. Thank you to Tony H and management for ease in resolving this quickly and efficiently.

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